frequently asked questions.

general.

  • No.

    None of the information we provide on this website, to our clients, or on any other medium, constitutes any financial advice. Any information we provide is for research, and educational purposes only.

    If you require financial, or investment advice, please contact a qualified, and accredited, financial advisor.

  • We cater to all levels of proficiency, and tailor our information, and sessions, on a case by case basis - to suit your particular understanding of blockchain technology.

    You can be an absolute novice, a seasoned cryptocurrency user - or anything in between. You will be asked about your level of proficiency at the time of booking your session(s), and we’ll take care of the rest.

  • The potential of blockchain technology is its ability to reduce transactional friction. Integrating this into your existing business may facilitate faster payments with lower transaction costs by leveraging instant settlements, or providing transparent service protocols via smart contracts, without sacrificing security.

    Whether considering full or partial integration - we recognize that a one-size-fits-all approach is unproductive. We'll help explain the pros and cons of each use case as it pertains to your specific goals and time preference.

  • That’s why we’re here.

    And to get you started, we thought we’d lay down a handy glossary containing the most prevalent blockchain terms you should learn, and their definitions.

services.

  • In addition to drawing up your preferred confidentiality agreements as required when onboarding you, we use a secure, encrypted, enterprise-grade portal solution for all of our enterprise clients.

    Upon onboarding, you will have access to a unique portal client account in which all your sensitive data, files, agreements, billing details and communications with us will be stored.

  • Absolutely. You are able to invite as many additional people from your company to access your company’s client portal as required.

    You can assign them with an admin role (the same permission as you) or staff role (for example, for a member who should only have access to some of the information or files on your portal)

  • We use GoTo, which offers enterprise grade encryption including: Transport Layer Encryption, AES-256 Bit Encryption, SOC2 Type II, SOC3, BSI C5 and is additionally GDPR Compliant, TRUSTe Verified Privacy, CCPA Compliant. APEC CBPR and PRP Certified, HIPAA Ready.

support.

  • Click here to contact support.